Janet and David Whiteside - UK
Dear Rehaz
Janet and I can’t thank you enough for your kindest and prompt consideration on our orders.
Please convey our thanks to Jack and also to George. Premier Ship Models a name worthy of the quality of your ship models but as important, the management too.
We appreciate your consideration of our health deterioration. I suppose it is to be expected when both of us are now in our 80s
Thank you, thank you. Janet and David Whiteside.
The gifts have turned out very well and the feedback has been positive from the recipients to date. Thanks for the great work.
Spray model kit arrived today. All parts
are included and intact . Now the fun starts .
Thanks to you and your team for assistance
and correspondence
Cheers
Hi
My delivery from you arrived today - intact - halfway around the world!!
The CA glue is appreciated.
I look forward to building it, then setting in an Antarctic setting - before it got crushed, of course. There's an excellent Frank Hurley photo of it tied up alongside an ice sheet which I will use as a starting point. Not sure where to get miniature penguins from.
Cheers and thanks for your great service.
I hope all is well with you.
I received the model kit with the wonderful gifts today in perfect condition.
Thank-you for your kindness and your constant attentiveness to my order. This is much appreciated.
I will look to your business in the future, when I purchase another model kit.
Thanks again
I would like to say a very warm “Thank You” for the
way in which you dealt with my query and lack of
goods being delivered. You were extremely professional and very kind.
I have received the Aurora Brig model today and my father is over the moon.
Also the kind gesture of the extra items.
I will most definitely order from your company again.
I do hope you have a wonderful weekend.
Good afternoon,
I just want to confirm that my purchase made it to me today and I would like to thank everyone on the team for their efforts every time I would call with a question or concern. I greatly appreciate it!
Many thanks for your email. You are correct that I received the right model. Once I have it set up, I will send you photographs of how we are displaying it. In any event, it looks beautiful and was worth waiting for.
Best,
Monty
Thank you again George for your awesome customer service
The parcel has arrived this morning with the right postcode!
Thanks so much for your intervention and brilliant customer service. I'm not sure it would have happened otherwise as we had heard nothing from Fedex that I know of.
Many thanks again and best wishes,
Karen